Welcome to Quabbin Valley Eye Care Optical Department
One visit to the optical dispensary at Quabbin Valley Eye Care will show you why we stand out above the rest.
Our experienced optical staff provides optical services and products custom tailored to each and every patient’s needs.
With one of the largest inventories of frames in the area, high quality cutting edge lens options available for any budget, and exceptional service, Quabbin Valley Eye Care looks forward to assisting you in creating your next favorite pair of glasses.
We welcome new and existing patients to stop by for complimentary adjustments, and maintenance visits. Repairs are also offered on a walk-in basis.
Come by and see the difference personalized eye care at Quabbin Valley Eye Care can make for you and your family’s vision care needs.
OUR OPTICAL SERVICES
Quality Lenses, Quality Treatments and Customized Options
No two sets of eyes are the same, and no two people have the same visual requirements, so why would you settle for eyewear that isn’t made specifically for your eyes, needs and your lifestyle?
Quabbin Valley Eye Care cares about the quality, precision, performance and function of your eye wear.
By partnering with leading laboratories that create lenses with the newest technology and best optical quality in lens designs for every lifestyle, we guarantee your new eyewear will provide the best vision possible for our patients.
Lens Coatings/Treatments/Add-Ons:
- Transitions™
- Crizal
- Eyenavision/Chemistrie Clip™
- Polarization/Polarized Lenses
- High Index Lens Materials
- Polycarbonate/Trivex/Phoenix
- Blue Light Blocking/Blue Light Filtering
- FL-41 Migraine Relief Lenses
- Color Blindness/Color Deficiency Lenses
- Anti-Fog Lens Treatments
- Anti-Glare Treatments
- Night Driving Lenses
- Digital Progressives
- 3-D Lenses/Glasses
- Occupational Lenses
- Accommodative Lenses
- Computer Progressives
- Bifocals
- Trifocals
- Prism
- High Rx’s or “Difficult” Rx’s
It is our goal to provide quality eyewear that will stand the test of time, so we encourage our patients to use their warranties and to come in for regular “checkups” of their eyewear to keep them in tip-top shape.
We pride ourselves in educating our patients about the options they have when filling their eyeglass prescriptions, including the improved visual clarity and quality of life that these options can provide.
The optical dispensary at Quabbin Valley Eye Care offers: in-office edging to get you wearing (and loving) your new eyewear quicker than ever!
We provide digital progressive lens designs with the newest lens technology available, quality polarized sunglass lenses, magnetic sun clip options from Chemistrie that allow any pair of clear lenses to be turned into a second pair of rx sunglasses (less pairs to juggle and more cost effective too!).
We also offer high quality anti-glare treatments and blue light blocking lenses (with up to 2 years unlimited scratch warranty included), Transitions lenses that automatically change with UV exposure (some even work in the car!), and high index lens options to keep your lenses lightweight and comfortable to wear.
We have it all and can’t wait to share the benefit of quality eyewear with you and your family.
Providing quality eyewear that will stand the test of time.
Frames For Everyone
Quabbin Valley Eye Care carries over 2,000 frames in our dispensary, with material, style, size and price point options to assure your new eyewear suits your needs and lifestyle.
We offer children’s, unisex, men’s, women’s, petite, XL, safety, sports, specialty, sun, semi-rimless, vintage and rimless/drill mount frames.
It is important to have options that suit your specific needs & wants, and our optical staff is here to assist you every step of the way.
Picking out glasses doesn’t need to be stressful… we are here to help!
Frame Brands We Carry:
- Liz Claiborne
- Kate Spade
- Chesterfield
- Carrera
- Fossil
- Marc Jacobs
- Elasta
- Banana Republic
Jones New York
Lucky
- Ted Baker
- Lulu Guinness
- Tura
- GX by Gwen Stefani
- TMA
- The Wave
- Titan Next Generation
- Enhance
- Stepper
- Betsey Johnson
- Betsey Johnson Girls
- Ninja Turtles
- My Little Pony
- Nerf
- Paw Patrol
- Transformers
- Dilli Dalli
- Flexure
- DiCaprio
- Peachtree
- FourYou
- Trendy
- Millenial
- The Candy Shoppe
- Slimfold
- Parade
- Outshine
- Vivian Morgan
- Wired
- Helium
Frame fit is just as important to your vision as the Rx written and measurements taken (that’s hard to accomplish when you purchase them online…), let our knowledgeable staff help you find the right combination and fit for you.
Most frame manufacturers offer frame styles in several colors and sizes. The staff at QVEC is happy to special order what you want, or find what you need, to make your eyewear work for you.
Frame doesn’t come in the color or finish you want? We can fix that too! Our custom powder coating options, treatments to make frames matte or shiny, nosepad adaptations, 18K gold plating and more are available to help you create custom eyewear that you designed!
Do you love your current eyewear?
If not, tell us why so that we can make your next pair “the glasses your eyes have been waiting for!”
Quabbin Valley Eye Care provides quality eyewear at affordable prices to meet any budget.
Quabbin Valley Eye Care provides quality eyewear at affordable prices to meet any budget.
Our Frame and Lens packages, starting at $59 for a complete pair, allow us to provide patients with high optical quality glasses at a reasonable price point with quick turnaround (sometimes same day service).
In addition to our package deals we also offer other discounts and promotions throughout the year like:
- Buy-One-Get-One-Free
- Buy-One-Get-One-½-Off
- Multiple Pair Discounts
- Courtesy discounts for patients with insurance plans that do not provide vision care benefits
Stop by today to see the difference quality eyewear can make in your life with Quabbin Valley Eye Care!
Managed Vision Care Plans
Quabbin Valley Eye Care is a participating provider for EyeMed plans, which allow for eyeglass and contact lens durable medical equipment benefits. We are also a provider for Masshealth eyeglass benefits for those who are eligible.
Medical Insurance and Vision Care Plans are different types of policies, just because you have medical insurance does not mean that you necessarily have a vision care plan. Most medical insurances cover routine eye exams (typically 1 per year or 1 every 2 years) and medical related eye visits as part of the plan coverage.
Vision Care plans are typically purchased individually or offered by employers to supplement or replace medical insurance benefits, however some medical insurances include a vision care rider along with your policy at no additional cost. Managed vision Care plans typically provide frame and lens benefits or line item discounts for routine eye examinations, contact lens examinations, contact lens supplies and prescription eyewear, however copays usually apply.
It is the patient’s responsibility to know what their insurance and vision care plans cover, but please do not hesitate to contact our office for more information about how your medical and/or routine vision care plans work, and what benefits you can receive through them, we are always happy to help and answer any questions you may have. Please note that insurance and vision care plans can not be billed after glasses or contact lenses have been ordered. Billing must be done at the time of ordering to ensure that benefits are applied properly, correct labs are used to ensure the claim will be processed properly to reduce your out of pocket expenses in accordance with your plan benefits.
Quabbin Valley Eye Care participates in Care Credit payment services for payment of eyeglasses, contact lenses and examination fees. Care Credit is a third party financing company that offers deferred interest rates at the time of purchase. Applications can be filled out in the office and our staff is more than happy to help assist you in the process. In most cases accounts and eligibility can be determined on the spot and used for your purchase or payment the same day. Please ask an office associate for the application upon arrival to apply for your Care Credit account, and for additional details about using Care Credit for purchases and payments in our facility. Terms and restrictions apply.
You ask, we answer
Here are answers to a few of the most frequently asked questions regarding our practice.
Simply click on the question for additional information.
And, if you can’t find the information you are looking for, you can always contact us and just ask.
We are located right in the center of downtown Palmer, MA, across the street from the Palmer Library.
Our address is: 1448 North Main St, Palmer, MA 01069
In accordance with local, state and federal regulations Quabbin Valley Eye Care is required to adhere to all current protocols for medical facilities in regards to the wearing of face masks while in our facility.
- Appointments are required for all exam related visits to the office, walk-ins are not accepted for eye examination or contact lens related visits (Note: Walk-Ins are welcome for Optical Shop services like new purchases, repairs, adjustments, etc. Appointments are required for pick-up of new eyewear).
- We are pleased to announce that as of May 11, 2023 face masks are no longer required in our facility. Face masks are optional in our office, however we encourage our patients that feel more comfortable to wear a face mask to continue to do so. Masks are on hand and available if the need should arise.
The staff at QVEC sincerely appreciate everyone’s patience and understanding in regards to the changing guidelines that have been required at our facility.
Quabbin Valley Eye Care is a family friendly practice providing care for anyone age 6 and up.
- Patients are requested to arrive 10-15 before your appointment to fill out or update any required paperwork. New patients are asked to arrive no later than 15 minutes early for their first visit to assure that their New Patient Paperwork is filled out completely and thoroughly (regardless of whether it has been submitted ahead of time or filled out and submitted on-line – we will need to review with you and also get any other insurance and medical information required for the initial visit)
- Visual acuity testing (seeing how well your eyes are currently seeing, either with your existing glasses/contacts, or without correction) and Refraction (measurements done to determine the need for glasses)
- Testing for Glaucoma (Non-Contact Tonometry or “air puff”, or Goldman Tonometry which requires an aesthetic drop)
- Retinal and internal eye health examination, which may require dilating drops that will last 1-3 hours
- OCT (Ocular Coherence Tomography) or Retinal Photographs may be offered or necessary at the time of your visit, or rescheduled to another day
- Visual Field Testing may be necessary at the time of your visit, or rescheduled to another day
- Please bring any eyeglasses you currently wear including sunglasses* (prescription and non-prescription). We also ask that you bring any glasses you’ve previously been prescribed, but can no longer use. These can be used to have your new prescription placed in them depending on their condition, or if you would like to donate them to the Lions Club we will gladly take the donations for you
*Disposable sunglasses will be given at the end of your dilated examination visit if you do not own sunglasses - Patient’s are requested to bring a list of all current medications taken and any allergies to medications or other items/substances (ie. latex, adhesives, peanuts, etc…) so that we can notate this medical information in your chart appropriately.
- Due to light sensitivity from dilation, occasionally patients prefer bringing a driver, although it is not required. QVEC has no restrictions regarding bringing a driver or additional people along with you to your visit, so please feel free to do so. Dilation can last anywhere from 1-3 hours depending on the patients and drops used. Although your distance vision is not generally affected by dilation drops, near vision will be blurred and your eyes will be sensitive to sunlight during this period of time as well.
- It is important that you wear your contact lenses to your routine or contact lens related exam if contact lenses are being evaluated, examined or refit. We can not check them if you don’t have them!
- Please wear your lenses for at least 2 hours before coming in, with them still in your eyes, to your visit. This will assure that they have had time to settle in your eyes and allow us to perform a better evaluation of their fit and visual acuity
- DO NOT wear your contact lenses if your eyes are red, irritated, hurt or have discharge. If this occurs when wearing your lenses, remove them immediately and call the office to be seen. WHEN IN DOUBT, TAKE THEM OUT!
- If you are a previous contact lens wearer and are new to our office, we kindly ask that you bring any boxes, foils, or other files/information about your contact lens prescription with you to your visit, as well with your current eyeglasses
- Please provide us with the brand of contact lens solution you currently use for cleaning, storage and disinfection
- Tufts
- Aetna
- Blue Cross Blue Shield
- Health New England
- Cigna
- Tricare
- Unicare
- Harvard Pilgrim
- Partners
- United Health Care
- Medicare
- MassHealth
- EyeMed
We also accept CareCredit, FSA and HSA accounts for payment remittance for services and/or materials (as applicable).
*Notice to Medicare Patients: Medicare does not cover the $50 refraction portion of your routine eye examination. Medicare will only cover medical eye health and problem related examinations. Sometimes your secondary insurance will cover the refraction fee, depending on the plan. For any additional insurance questions, please contact the office directly.